Chris Arnold

NPR correspondent Chris Arnold is based in Boston. His reports are heard regularly on NPR's award-winning newsmagazines Morning Edition, All Things Considered, and Weekend Edition. He joined NPR in 1996, and was based in San Francisco before moving to Boston in 2001.

Most recently, Arnold has been reporting on financial challenges facing millions of working and middle class Americans as the economy continues to recover from the worst recession in generations. He won the National Association of Consumer Advocates award for Investigative Journalism for a series of stories he reported with ProPublica that exposed improper debt collection practices by non-profit hospitals who were suing thousands of their low-income patients.

Arnold is now serving as the lead reporter and editor for the ongoing NPR series "Your Money and Your Life", which explores personal finance issues. As part of that, he's reporting on the problem of Wall Street firms charging excessive fees in retirement accounts: fees that siphon billions of dollars annually from Americans trying to save for the future. For this series, Arnold won the 2016 Gerald Loeb Award which honors work that informs and protects the private investor and the general public. UCLA calls the award the most prestigious in financial journalism.

Following the 2008 financial crisis and collapse of the housing market, Arnold reported on problems within the nation's largest banks that led to the banks improperly foreclosing on thousands of American homeowners. For this work, Arnold earned a 2011 Edward R. Murrow Award for the special series, The Foreclosure Nightmare. He's also been honored with the Newspaper Guild's 2009 Heywood Broun Award for broadcast journalism. And he was a finalist for the Scripps Howard Foundation's National Journalism Award.

Arnold was chosen for a Nieman Journalism Fellowship at Harvard University during the 2012-2013 academic year. He joined a small group of other journalists from the U.S. and abroad and studied economics, leadership, and the future of journalism in the digital age. Arnold also teaches Radio Journalism as a Lecturer at Yale University. And he was named a Poynter Fellow by Yale in 2016.

Over his career at NPR, Arnold has covered a range of other subjects – from Katrina recovery in New Orleans and the Gulf Coast, to immigrant workers in the fishing industry, to a new kind of table saw that won't cut your fingers off. He traveled to Turin, Italy, for NPR's coverage of the 2006 Winter Olympics. He has also followed the dramatic rise in the numbers of teenagers abusing the powerful and highly addictive painkiller Oxycontin.

In the days and months following the Sept. 11, 2001, attacks, Arnold reported from New York and contributed to the NPR coverage that won the Overseas Press Club and the George Foster Peabody Awards. He chronicled the recovery effort at Ground Zero, focusing on members of the Port Authority Police department, as they struggled with the deaths of 37 officers - the greatest loss of any police department in U.S. history.

Prior to his move to Boston, Arnold traveled the country for NPR doing feature stories on entrepreneurship. His pieces covered technologists, farmers, and family business owners. He also reported on efforts to kindle entrepreneurship in economically disadvantaged areas ranging from inner-city Los Angeles to the Pine Ridge Indian reservation in South Dakota.

Arnold has worked in public radio since 1993. Before joining NPR, he was a freelance reporter working out of San Francisco's NPR Member Station, KQED.

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Former employees of Wells Fargo tell NPR that a toxic high-pressure sales culture at the bank drove some workers to deceive customers and open unauthorized accounts — even in the bank's own headquarters building in San Francisco.

Wells Fargo is embroiled in a scandal for taking advantage of customers by opening as many as 2 million accounts without their consent. The bank fired 5,300 mostly lower-level workers over the wrongdoing.

Much of the anger and anxiety in the 2016 election are fueled by the sense that economic opportunity is slipping away for many Americans. This week, as part of NPR's collaborative project with member stations, A Nation Engaged, we're asking the question: What can be done to create economic opportunity for more Americans?

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When the Consumer Financial Protection Bureau looked into the Mississippi-based regional bank BancorpSouth, it didn't just review thousands of loan applications. It sent in undercover operatives — some white, some black — who pretended to be customers applying for loans.

"They had similar credit scores and similar background and situations," says CFPB Director Richard Cordray. "Our investigation had found that BancorpSouth had engaged in illegal redlining in Memphis, meaning refusing to lend into specific areas of the city."

With rising home prices and low interest rates, Americans are spending a record amount of money fixing up their kitchens, bathrooms and man-caves. And business would be booming more but there aren't enough carpenters and tradespeople to do all the work.

Nathaniel May survived the housing crash, but just barely. He's a general contractor who does home renovations in the Boston area. As recently as four years ago, he and his partner were feeling a little desperate.

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Several of the nation's most prestigious universities were sued yesterday by their own employees. MIT, Yale and NYU are facing class-action lawsuits over their retirement plans. Here's NPR's Chris Arnold.

Alvin Toffler, the author whose celebrated 1970 book Future Shock examined the danger and promise of the accelerating pace of change in society, died in his sleep Monday in Los Angeles. He was 87.

At the core of Toffler's vision was that society wasn't just changing, but changing faster than it ever had before. He popularized the notion of "information overload" and wondered whether human beings could psychologically handle being bombarded by so much information and by change itself.

Lionel Messi says it's over. He's retiring from Argentina's national team.

After losing three previous Copa America finals, Lionel Messi on Sunday night had another chance to win. Argentina and Chile were locked in a scoreless tie, and the match would be decided by penalty kicks. Messi bent down to adjust the ball and backed up to get a running start. The five-time FIFA Ballon d'Or winner licked his lip, gave the goalie a quick appraising glance, and sent a cannonball-like shot over the goal, missing for Argentina when it mattered most.

Dennis Hastert, the once-powerful Republican lawmaker, reported to federal prison today to begin serving a 15-month sentence.

The case against Hastert involved hush money he paid to cover up his sexual abuse of teenage boys in the 1960s and 70s when he was working as a wrestling coach at a high school about 50 miles west of Chicago.