Leadership Changes at Loretto Address Changes in Elder Care

Nov 18, 2013

Kimberly Townsend will head up Loretto as President and CEO starting next year
Kimberly Townsend will head up Loretto as President and CEO starting next year
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  As Eldercare changes to provide more personalized care, Loretto in Syracuse has made some leadership changes as it continues to evolve. 

Next January, Kimberly Townsend will become the organization’s President and CEO.  She says it’s important to develop care models for people that really work. 

“We have to look at what’s valuable to the person we serve and we know that community-based care is valuable.  We also know that integrated care is valuable, care where the individual has some continuity between their doctor and other health care providers in the chain.”

Steve Volza Will be new Chief Operating Officer
Steve Volza Will be new Chief Operating Officer
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Townsend acknowledges that healthcare is in a tremendous state of flux.  She points to declining reimbursement rates, the location of where services are delivered and client demands. 

Steve Volza has also been promoted to Chief Operating Officer of Loretto’s Skilled Nursing and Housing Operations.  He explains a new neighborhood community being built in Cicero. 

“It’s a whole new approach to elder care, small cottages, as opposed to the institutional settings.” 

Loretto has 90 Million dollars in current and future capital projects planned in the next two years.